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Letters to the Editors
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December 2001
By editors at Edmunds.com
Date Posted 01-02-2002
Subject: Most Wanted Vehicles by Morons -- Your staff are obviously a bunch
of idiots
From: A. Caffas
Your staff is obviously made up of a bunch of idiots. Who cares what vehicle a
bunch of idiots would like to have in their garages? Why don't you moron college
boys and girls stick to something you know, like cappuccino, lattes and pastels.
Give me a break -- who the heck are you people?
Um, moron college boys and girls? Obviously, we're not a group of educated
automotive journalists with access to the keys of hundreds of test vehicles per
year and a safe place to test their limits. Nah. That's not us. -- Ed.
Subject: 2002 Most Wanted
From: Anonymous
Forget it guys. Chrysler Sebring? BMW over a Corvette? Do you guys have stock
in Volkswagen?
Not yet. We're still dumping all our extra cash into BMW. -- Ed.
Subject: 2002 Most Wanted
From: April
I've been an Edmunds.com reader for about three years now. I enjoy reading your
comparison tests and Most Wanted lists. But this year your Editor's Most Wanted
Vehicles for 2002 list has BMW written ALL OVER IT! What's up with that? Isn't
BMW the same company that charges over $40K for a 3 Series with no [standard]
CD player? I think you guys should call yourselves EdmundsLovesBMWs.com. Geez,
every other category was BMW. You guys complained about the IS 300 last year saying
it's missing this, it doesn't have this. Now Lexus answered the demands...manual,
leather, better interior, Lexus reliability for 2002...and you [give] the Audi
A4 honorable mention for Entry-Level Luxury Sedan Under $40,000 instead of the
Lexus IS 300. Oh c'mon now. The IS 300 has more standard features than the BMW,
costs less, and is made by Toyota! What will it take for you to see the 3 Series
isn't Number One anymore? I think you guys are in denial. Well, I guess Lexus
can't please them all. I guess you guys were listing the Lexus LS 430 in the Large
Luxury Sedan Over $30,000 category to show not every luxury category belonged
to BMW. I can imagine how much it was killing you to not be able to list the BMW
7 Series. You guys really need to put a disclaimer at the top of your website
saying, "It is the opinion of everyone at Edmunds.com that BMWs are the best cars
on Earth. We don't even know why we bother to test any other car."
Actually, we wanted to make that our Web address, but figured it would be difficult
for folks to remember. -- Ed.
Subject: 2002 Most Wanted
From: Mark
Once again, your bias for BMW comes through loud and clear in a Most Wanted list.
By my count, of the 19 categories for cars (excluding SUVs and pickups), BMW won
six. Also, your car of the year, the Mini, is built by.who else? BMW. That [makes]
seven awards for them. I've heard lots of car magazines and online auto websites
claim that they don't have a bias towards BMW, that it's just the fun factor.
Did anyone ever consider that if you have a broad, diverse readership, and you
want to maintain credibility with them, that maybe you should use testing and
evaluation standards that are more representative of your constituency, and not
just your own personal taste.
The BMW 3 Series consistently ranks as one of the top
5 most researched cars on the Edmunds.com Web site. And the 5 Series usually
lands between 20 and 30 on that same list.. -- Ed.
Subject: 2002 Most Wanted
From: Kathy
I was surprised and very disappointed not [to] see Saturn on any of your lists.
I have owned Eagle, Ford, Chevy, Volkswagen and Toyota and have test driven Nissan,
Hyundai and Honda. Never before have I driven a Saturn. My brother bought one
last year, [and] he [now] says he would never drive anything else. I work with
two people that own Saturns [and they] adore them. After car shopping every day,
in the morning before work, during lunch, and on the weekends, I found the car
that I love! A Saturn SL. Simple, standard, [four-cylinder] engine, 5 speed...and
yet, that car said WELCOME HOME the first time I test drove it. It drives like
a dream. When I decide to trade this one in after its paid off, I shall have another
Saturn. We are definitely a Saturn family now!
Subject: 2002 Most Wanted
From: Jeff
Why wasn't the Jeep Liberty on your list? It is the best value in a small SUV.
How can a car chassis SUV beat out a real SUV? I own a Jeep Liberty and have been
involved in the automobile industry for nearly 30 years. The Liberty is such an
improvement over the Cherokee that it deserves to be on the top of the list. To
ignore it in favor of the Ford Escape, which has already had it's fair share of
quality problems, is a joke. I'm sorry if [this offends you] but I thought I needed
to defend a real vehicle that was ignored by many in the press.
Indeed, the Liberty is an improvement on the Cherokee and it placed high in
the mini-SUV comparison
test we recently conducted. Our editors simply prefer the Escape. -- Ed.
Subject: 2002 Most Wanted
From: Paul
Clearly, I agree with your pick of the Sebring, as there is a new one in my driveway.
However, after a lot of looking at the Detroit Auto Show over the past two years,
and doing a lot of car rentals, I am surprised at the high number of foreign selections.
As a rule I find the foreign cars to be tinnier and less substantial than their
North American counterparts. I would not select one for that reason (with the
exception of a VW for my 19-year-old mountain biker...but he'd rather have a Jeep).
It does appear that your ratings (like so may others) are slanted by the attitude
of "if we make it, it can't be as good." Especially the minivan...I would trade
2 Odysseys for my one Voyager.
Deal! We'll come up with a Voyager, you provide the two Odysseys. -- Ed.
Subject: 2002 Most Wanted
From: Christian
I was disappointed to see that the top [picks] in every listed [category] obviously
exclude General Motors products. This includes even the [Aztek], the Impala, and
the Rendezvous. Although the Avalanche is listed, I still cannot believe that
the bias was not intentional. So much for supporting American unions and the made-in-America
products.
The Aztek and Rendezvous are made in Mexico. The Nissan Altima and Toyota Tacoma
are made in America. -- Ed.
Subject: 2002 Most Wanted
From: Marjorie
I think your choice of price breakdown is way out of line. To assume that people
can afford to pay around $30,000, or wish to pay that much for a car, is a gross
miscalculation. [Thirty grand] for a hunk of metal to go from point A to point
B is way too much. The auto industry, and you, needs to redefine their pricing
and realize that not everyone is status hungry. Most people are looking for an
economical, reliable, mode of transportation. Only those people who need their
egos stroked are the ones that are willing to pay that kind of money. The auto
industry needs to wake up and make cars for the "average" person, the first time
car buyer, etc. Not the status hungry, egos of the country.
Demographic data shows that the majority of our site users are shopping for
a car between $20,000 and $40,000 dollars. We included picks in several categories
well below the $30,000 mark, like the Hyundai Elantra, a fine car for about $12,000.
-- Ed.
Subject: 2002 Most Wanted
From: Bruce
I noted that you did not use the Toyota Camry as part of the selection process
for a sedan. After having test driven all of the vehicles described in your tests
I found the Toyota Camry, hands down, the superior vehicle with regard to styling,
driveability, engine and performance including mileage. Why was the Camry left
out? Clearly, the Altima is the best car of the selected mix you used, but other
than power, it does not hold a candle to the Camry with its unimaginative instrument
layout and tinny feel and weight. Please let us see a real test with a real quality
vehicle lined up against the field. The impression you leave with the unwashed
masses is that you have [not] been thorough in your review.
We did consider the Camry. In fact, we drove both the Camry and the Altima
back-to-back just before our voting for the Most Wanted awards, and the staff
preferred the Altima. But, rest assured, we have pitted the new Camry and Altima
against one another, as well as the winner of our last family sedan comparison
test, the VW Passat, in an upcoming story. Stay tuned. -- Ed.
Subject: 2002 Most Wanted
From: Dave
Obviously you fell for Altima's styling. It is very slick, but not well executed.
I recently purchased a new car, and considered the Altima very seriously. In test-driving
the Altima, the power and handling were grand. However, the poor finish and inferior
interior materials really put me off, especially for the price. Fitting of the
dash panels was poor, and the whole [interior] had a very plastic feel with loads
of dead space. The velour material on the seats had an unbearably "wet" feel.
Damping of the front axle over very bumpy stretches was so poor that the constant
thumping gave me a minor headache. All the electronic gimmicks and doo-dads were
costly and extraneous. Upon opening the trunk, seeing the lid roughly welded to
ridiculously puny, unfinished struts was immediately indicative of severe production
quality compromises. The unavailability of any interior but charcoal was the final
blow.
I ended up buying a 2002 Camry Solara. Although I was in the market for a four
door, I didn't absolutely need one, and the price differential was enormous. The
Solara is not as much of a rocket, but the price is absolutely unbeatable for
the V6 with leather interior -- I paid $22,200. The car is agile and handles well
(the turning radius is a little wide). The fit and polish inside and out is impeccable
and impressive. The ride and comfort are far superior to the Altima. I admit I'm
still a little wistful over the Altima's performance, but know that, within my
price range, I ended up with a far better choice.
Subject: Road Test: 2002 Nissan Altima
From: Greg
I'm writing in response to Christian Wardlaw's road test of Nissan's 2002 Altima.
Yeah, they beefed up the motor and overhauled the styling, but now this car has
an identity crisis. It looks like a new VW Passat with something like a crappier
version of Acura's CL Type S 3.2L V6 under the hood. Who are they marketing this
car to? I've seen a few new Altimas on the road and all the drivers were the same...30-40
years old with 3 passengers. Not what Nissan had in mind, I'll wager.
Christian somewhat rips the new Maximas saying that they're too expensive and
they're ugly. Well, some people may call it ugly, but I call it a hell of a lot
more personality then [sic] the benign Altima. As far as price... the old adage
rings true... "you get what you pay for." If you take a spin in an Altima and
then take a spin in a Maxima, you'll know why there's a difference in price. Also,
where else are you going to find a car as powerful, feature-rich, and flat-out
nice as a Maxima for $26,000 (besides on the lot of an American auto-maker)? Heck,
you could haggle a salesman down to $24,000 of you're patient enough.
What makes you think Nissan is marketing the Altima to someone other than a
30- to 40-year-old who needs to carry two or three passengers? That is the Altima's
mission in life, and if that's what you're seeing inside the new Altimas on the
roads near you, Nissan is hitting its target with tremendous accuracy. By the
way, that "crappier version of Acura's CL Type-S 3.2L V6" that's under the Altima's
hood is a detuned version (15 horses) of the "powerful" Maxima motor. -- Christian
Wardlaw
Subject: Road Test: 2002 Nissan Altima
From: Simon
I just finished reading the road test for the 2002 Altima and I must say that
I'm a little disappointed in the way you trash the Maxima.
Two months ago I was shopping for a new car. My choices came down to the Altima
or the Maxima. I chose the Maxima. Why? Because of the interior quality, the proven
reliability and the 6-speed with [limited slip]. When one gets past the exterior
styling of the Maxima, he can only be amazed at how much more it offers you. The
Altima's exterior is beautiful but the rest of the car (even the [independent
rear suspension]) can't compete with the Maxima's control on quality (read: cheap,
thin carpet...).
You said it yourself [in your road test]:
"In terms of materials, it's immediately obvious that some cost-cutting
was required to keep the price of the Altima competitive. The leather upholstery
has a nice grain to it, but feels rather dried out. The plastics exhibit a low-gloss
finish, but feel inexpensive to the touch. Particularly glaring is the way the
emergency brake operates when tugged; it feels almost as though you could pull
the handle right out of the floor. The cupholder lid is likewise flimsy."
"We wish we could report that our test Altima was flawlessly assembled, but
that was not the case, at least on the inside. The lower right dash panel was
loose and poorly aligned, we found the finish inside the passenger door pull
to be chipped, the center console wiggled and waggled quite easily, the front
door armrest inserts were unevenly assembled, and we felt that center stack
panel fit on the lower passenger side was sloppy. We also detected an irritating
rattle in the rear parcel shelf and the front passenger seat squeaked over rough
pavement."
And how can you base a judgment like "Altima was more fun to drive hard than
the Maxima" when you only tested a prototype for one day at the Laguna
Seca Raceway?
Anyway, all of this is just to say that I am disappointed in remarks like "...Nissan
hopes that consumers with additional cash to spend will continue to believe that
the Maxima is the better car. It's not." Well I spent more cash to get the
better car, the Maxima.
Just go read your own Town Hall. You will understand that I'm not the only one
(by far) who changed his mind and got the Maxima.
We tested the Altima for two weeks in addition to our preview drive at Laguna
Seca, over many of the same roads upon which we've driven several versions of
the current-generation Maxima. In our opinion, the Altima is more fun to drive
hard. -- Christian Wardlaw
Subject: Carmudgeon Column
From: Charles
I'm a regular reader of your site, [and] I don't know how I missed this column.
Karl Brauer hits the nail on the head [with] his comments about the GM pony cars.
I always wanted one of these, much more than any Mustang, but after owning GM
products for several years, I vowed never to again due to the appalling quality
control. The longest I managed in a GM product was 18,000 miles before I was forced
into a dealership (new clutch, flywheel, water pump and gauge cluster). After
that I went to Chrysler: 60,000 miles and 800 miles-per-quart oil consumption,
along with the most incompetent dealerships I've ever encountered. Then to Ford:
16,000 miles and I traded in the Ford (Ranger), the absolute cheapest, nastiest,
worst vehicle I have ever had the misfortune of owning. That was it for me --
no more domestic manufacturers. Quality is Job 1 -- yeah right.
Now I own a '98 Mitsubishi Eclipse -- actually badged as an Eagle Talon TSi AWD
because I prefer yellow indicators from a safety perspective. It's [showing] 92,750
miles. I raced the car (within 1,500 miles [of new]) at the BMW Ice Racing series
and finished second overall for the season. Then a full season of autocrossing,
and so on. I bought another [one] last year as a dedicated autocross car to save
my daily driver from further abuse; a 1995 Talon TSi AWD. My '98 has two seasons
of autocrossing and four seasons of Ice Racing on it. You know what broke? Nothing.
I have an ongoing issue with a squeaking sunroof, which Chrysler [has] been unable
to fix since 15,000 miles, and that's it. My '95 has 120,000 miles on it, has
won six class championships and raced at least once every weekend from April to
November each year. What [has] broken? The automatic power door locks (my fault
too).
Remind me, please, why I don't currently have a V8 pony car in my driveway.
And explain to me why exactly the Japanese can build bulletproof sports cars,
yet the Americans can only continue to build [vehicles with the quality of] 60's
British sports cars?
Subject: Your Website
From: Doreen
I am finally buying a vehicle today (Mazda MPV). I have done a lot of research
over the past few months, mainly using your web site. I would not have been comfortable
walking into a car dealership without you. I especially like the vehicle comparisons,
pros and cons and TMV (I guess the whole thing). Your website is great. Just wanted
to say thanks.
Subject: Sport Coupe Comparison Test: Prelude does not deserve the 4th place
From: mas
I can understand that the Prelude is getting old and dying, and [that] there [are]
new cars in the market. It would've been more ethical to exclude the Prelude from
the comparison rather than giving it the 4th place [ranking] that it really does
not deserve. This does not seem to be the opinion I'd expect from the editors
at Edmunds. You could have included the Hyundai Tiburon in its place!
We disagree that it's "ethical" to excuse a car from a comparison test because
it might not get a top ranking. -- Ed.
Subject: 2002 Civic Si (mediocre performer at best)
From: Dave
Brent Romans must be on a Starbucks high. The 2002 Honda Civic Si hatch is a kinder
and gentler Si. It's gotten bigger, higher, wider, [and] heavier: the new Honda
recipe for its cars in the new millenium. Gone are the double wishbones, missing
is the 200hp Acura Type S (and heavens, certainly not the Type R) motor, replaced
instead with a 160hp motor. Does it have limited slip? No way. And what's up with
the odd rally style shifter? Is it lowered like the UK version? No. All [in] all,
another corporate effort to build a kinder and gentler car for big, soft, American
butts. I know, I know, what about the new S2000? Nice car but it isn't a hatchback
or coupe and won't serve as a daily driver. Honda cars used to be about fun, and
driveability. Now the company that unintentionally started the sport compact car
craze has fallen asleep at the wheel. Perfect timing for [Toyota, Nissan, Volkswagen
and Ford] to take small performance car market share away from [Honda]. I'm sure
they can't believe their good fortune.
Subject: Subaru Outback Sport Road Test
From: Marc
I hardly think the Outback Sport (or for that matter the 2.5 TS) [was] reviewed
with the proper respect. To get the full effect of this great little car you really
need to drive the more ground cozy 5-speed 2.5 TS. For those of us [whose] insurance
carriers would have us shot if we bought a turbo this is a great option. This
little wagon has a lot of get up and go. Of course, the Jetta Wagon has a little
more power but the Suby will clean its clock in the handling department. I installed
some aftermarket 17-inch wheels on mine and some better tires.WOW.what a difference.
Anyway, keep up the good work.
Interesting. As the author of the '02 Impreza Outback Sport road test, I felt
the overall tone was positive indeed. In fact, I loved the Outback Sport. At the
same time, I thought that it was necessary to acknowledge that the 2.5-liter loses
some of its spunk with the automatic (I've since driven a 2.5 RS with a manual
-- and I agree with you, this combo has plenty of power) and that there are other
options (like the Jetta Wagon) in this price range for those who don't crave the
Impreza's rally car origins. -- Erin Riches
Subject: Buying Advice Articles
From: William
I have, from time to time, found your [advice] articles very mistrusting [regarding]
car salesmen. As you need to make a living, so do [we]. You people don't seem
to mind to charge for your services, so why can't we salesmen charge for ours?
Believe me when I say this: we do not want to rip anyone off, [and] expect the
same respect in return. [Edmunds] misleads the customer more than the worst salesmen
out there. Let us make [an] honest living and leave our business alone. Go to
a bank or a lender and try the same tactics on these people and you'll get tossed
out on your ear. You have to present salesmen in a [more favorable] fashion, so
we can live like everyone else.
Subject: Advertising costs
From: I. Konrad
I find it totally [unacceptable] for dealers or manufacturers to charge a fee
[to pay for their advertising] in the local newspaper, on the radio or TV. This
is a cost of doing business and if they cannot afford [this] cost then they should
be in some other line of business. [Your] website says this is legitimate: wrong.
Why not charge a showroom fee, a dealer lot fee, a display fee, or a fresh air
fee?
In the days before Monroney stickers became required by federal law and nosy
websites like ours began publishing each and every dealer cost, there was enough
margin between what the dealer paid for the car and what the dealer sold the car
for to pay all the costs of doing business and then some. Today, profit margins
are thin, pricing structures are known to consumers, and dealers are forced to
break costs out in an effort to be up front and honest with buyers about where
their money is going. -- Ed.
Subject: Long-term Request
From: Casey
I would like to see your preferred muscle car, the Ford Mustang GT, as a long-term
tester.
I know you have recently done the Celica and Focus, but both of those are front-wheel
drive cars with rather small engines. Add to [that] fact that Mustangs are the
best selling cars in their class, and it doesn't seem like [a] bad choice.
Anyway, I guess all I can say is that I would thoroughly enjoy seeing how a Mustang
GT would hold up over a two-year period. I always did have a crush on them.
Yes, we want a Mustang GT for a long-term tester, too. But we're waiting until
the redesigned 2004 model hits. -- Ed.
Subject: Questions about BMW's SMG-II transmission...
From: Howie
First off, great site. The layout and availability of information clearly dwarfs
that of CarAndDriver.com and RoadAndTrack.com.
I've got a few questions about your favorite subject: BMWs. I'm currently leasing
a 2000 323i. It's my first BMW and I'm overly impressed with it. Handles amazingly,
accelerates wonderfully, and, of course, looks beautiful. Unfortunately, its 170hp
just doesn't seem to be enough -- it never is, is it? When my lease is up, I had
planned on purchasing an M3, but after seeing the waiting list, I don't think
that's going to be an option. The M5 just scares me -- 400hp under my foot would
inevitably get my license taken away from me, and we can't have that now can we?
So that leaves me with a 540i. Not that I'm complaining about it, of course.
Is there any indication that BMW will outfit the 5 Series with the SMG-II transmission
from the M3, or is SMG going to be an M-only "value-add"? Perhaps on the 2003
redesign, maybe? I've heard that 3 Series buyers will be able to opt for a somewhat
modified SMG-II transmission; they'll be able to simply push or pull either paddle
for up- and downshifts, whereas the M3 has separate paddles for up and downshifting.
I realize that Dr. Smith buying/leasing a 540i could probably care less, but those
of us who want More Power ([c] Tim Allen) are left with the 540i. And I just know
there are more people itching for the SMG-II.
We have heard nothing definitive about the availability of the SMG transmission
on models other than M-badged vehicles. Have you considered buying a "used" M3?
Check the ads in AutoWeek magazine. There are plenty of them for sale.
-- Ed.
Subject: Mini Cooper -- Flashback
From: Dudley
It was a welcome sight to see the reworked Mini Cooper S. The Mini Minor brought
the fun back into driving during my college days in the UK (late Fifties) but
I wasn't able to afford one. I had to make do with a NSB Prima motor scooter.
However, I do remember doing some initial scouting of a route for the planned
Libyan rally in 1964 with two friends in 'Roly' Wallington's green, tinkered-with
Mini Cooper S. Three men, with an average weight of significantly over 200 lbs,
hurtling westwards along the coast road in excess of 110 mph or being attacked
by a camel herd watchdog, whose back was almost as high as the roof of the Mini
Cooper, as we picked our way along a broken-up blacktop road that hadn't seen
any maintenance since before the Second World War. Roly was a fast driver when
conditions allowed. As we hurtled along the road, my thought was: My God, if we
hit a camel, we'll disappear in a puff of green smoke. But, seriously, the Mini
was a wonderful vehicle. When you had mastered the use of the hand-brake and accelerator
when turning the steering wheel, remarkable things would happen. The only problem
with the Mini? It can shake the confidence when you look out of the window and
address the hubcaps of other vehicles.
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